ClientsGate — Front-desk automation for medical practices
Check in patients in under 2 minutes.
A browser-based kiosk that lets patients check themselves in, scan their ID and insurance, and acknowledge outstanding balances, without touching your front desk.
Welcome
Please check in below
Eastside Family Clinic
"Check-ins went from 8 min to 90 sec."
The Problem
Your front desk is costing you time and money.
Slow check-ins
Manual intake — paper forms, ID photocopying, insurance card re-entry — backs up your waiting room and frustrates patients.
Missed collections
Outstanding balances go uncollected because staff forget to ask, or patients walk out before anyone brings it up.
Outdated records
Insurance cards change. IDs expire. Without a scan at every visit, your records fall behind and claims get denied.
The Solution
One browser tab replaces your front desk.
ClientsGate automates the most repetitive part of intake — so your team can focus on patients, not paperwork.
No hardware. Runs in a browser.
- Browser-based — works on any tablet
- No new hardware required
- EN / ES language toggle at every step
- Receptionist summary sent in real time
- HIPAA-aligned data handling
No hardware.
Runs in a browser.
How it works
Four steps. Under two minutes.
Scan ID
Patient places their ID on the scanner — front and back captured, merged, and stored automatically.
Scan insurance
Insurance card scanned and saved. Self-pay patients skip this step automatically.
Acknowledge balance
Any outstanding balance is shown. Patient can pay now or skip — check-in is never blocked.
Submit update
Optional medical update note goes directly to the receptionist's portal in real time.
What you get
Everything your front desk needs. Nothing it doesn't.
Self-check-in kiosk
Patients complete intake on a tablet — ID scan, insurance, balance, and update note — without staff involvement.
Document capture
ID and insurance cards scanned, merged, and stored automatically at every visit.
Balance collection
Outstanding amounts surfaced at check-in, when patients are present and ready to pay.
Receptionist portal
Real-time check-in summaries, appointment management, and staff overrides — all in one view.
Security & compliance
HIPAA-aligned
Designed with HIPAA principles in mind from day one.
Encrypted at rest and in transit
Patient data protected with industry-standard encryption.
US-hosted infrastructure
Data stays in US-based cloud infrastructure.
FAQ
Common questions
Early access
Be among the first practices.
Waitlist practices get pilot pricing, hands-on setup support, and a direct line to shape what we build next.
- Early-access pilot pricing
- Priority onboarding with our founding team
- Direct input on features we build first